Privacy Policy

1. Overview

TETRUS AI ("TETRUS," "we," "us," or "our") is a B2B outbound sales platform operated by TETRUS AI, a company incorporated in the State of Delaware. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit tetrus.com or engage with our services.

By using our website or services, you agree to the practices described in this policy. If you do not agree, please do not use our services.

2. Information We Collect

Information you provide directly:

• Name, company name, and business email address when you submit a demo request
• Phone number if provided voluntarily
• Any message or description you include in our contact form

Information collected automatically:

• IP address and general geographic location
• Browser type, operating system, and device type
• Pages visited, time on page, and navigation behavior
• Referring URLs and UTM parameters from email links

Information about business contacts (for clients):

If you are a TETRUS client, we process business contact data on your behalf as part of our outbound lead qualification service. This data is used solely to deliver the service and is governed by your service agreement.

3. How We Use Your Information

• To respond to demo requests and schedule sales conversations
• To deliver and improve our outbound lead qualification services
• To send service-related communications (not marketing without consent)
• To analyze website traffic and improve user experience
• To detect and prevent fraudulent or abusive activity
• To comply with legal obligations

We do not sell your personal information to third parties. We do not use your information for advertising on third-party platforms.

4. How We Share Your Information

We may share your information with:

• Service providers — companies that help us operate our platform (email delivery, hosting, CRM). These providers are contractually bound to protect your data and may not use it for their own purposes.
• Legal authorities — when required by law, court order, or to protect the rights and safety of TETRUS and its users.
• Business transfers — in connection with a merger, acquisition, or sale of all or part of our assets. You will be notified of any such change.

We do not share your information with advertisers or data brokers.

5. Email Communications

TETRUS operates outbound email campaigns on behalf of clients. All outbound emails sent through our platform:

• Include a clear identification of the sending company
• Include an unsubscribe mechanism in compliance with CAN-SPAM and applicable law
• Are sent only to business contacts in a B2B context
• Are not sent to individuals who have opted out

If you have received an email through TETRUS and wish to opt out, you may use the unsubscribe link in the email or contact us directly at [email protected].

6. Data Retention

We retain personal information for as long as necessary to provide our services and comply with legal obligations. Demo request information is retained for up to 24 months. If you request deletion of your information, we will honor that request within 30 days subject to legal retention requirements.

7. Security

We implement industry-standard security measures including encrypted data transmission (TLS), access controls, and regular security reviews. No method of transmission over the internet is 100% secure. We cannot guarantee absolute security but we take reasonable steps to protect your information.

8. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Object to or restrict certain processing
• Data portability (where applicable)

To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.

9. Cookies and Tracking

Our website uses minimal tracking. We use standard web analytics to understand site traffic and performance. We use UTM parameters in outbound email links to track engagement at the campaign level. We do not use third-party advertising cookies.

You may disable cookies in your browser settings. This will not affect your ability to view the site but may affect certain functionality.

10. Children's Privacy

TETRUS is a B2B service intended for business professionals. We do not knowingly collect information from individuals under 18 years of age. If we become aware that we have collected information from a minor, we will delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated policy on this page with a revised effective date. Continued use of our services after any changes constitutes acceptance of the updated policy.

12. Governing Law

This Privacy Policy is governed by the laws of the State of Delaware, without regard to its conflict of law provisions.